Frequently Asked Questions

  • Do you do customer banners/orders? Yes we do offer custom banners and air fresheners please follow this link to fill out our custom banner order form: Click Here
  • Do you ship internationally? We are based in the U.S and we currently offer shipping to 10 different International countries and are expanding that number as we reach more potential customers. If your unable to checkout due to us not offering shipping to a certain country please feel free to reach out to us via email.
  • Do you offer free shipping? We offer free shipping on all orders $100 or more! (U.S ONLY)
  • How do I install my banner and stickers? All orders come with a detailed install guide, if you misplace your guide or have more questions please feel free to email us! 

 

  • Shipping Guide:
  • Ready to ship items: Please allow 2-3 business days for processing/shipping out.
  • Pre-Order items: Please allow 7-10 business days for processing/shipping out.
  • Made to order items: Please allow 7-10 business days for processing/shipping out. 
  • Shipping Costs: Shipping costs are calculated at checkout based on what your are purchasing (Weight/Size/Distance/Speed) and where it's going from our location.

NOTE:

  • If you purchase something that is ready to ship and also something that is preorder/made to order, your order will ship out once all of it is ready to ship. Thank you for your understanding.

Terms & Conditions: Returns/Refunds/Exchanges

All sales are final.

  • Due to the type of products we sell there are currently no refunds or exchanges.
  • Due to the type of products we sell we do NOT accept returns!
  • If you receive something in the mail that is damaged please contact us within 48 hours of the delivered date.
  • We are not responsible for lost packages in the mail. All products will ship with a tracking number so please make sure your shipping address and billing address are correct. For any delivery issues please contact the shipping provider with your tracking number.
  • Shipping fees cannot be refunded.
  • If you would like to cancel an order please make sure it is BEFORE we have processed it for shipping otherwise we cannot process the cancellation.
  • MADE TO ORDER ITEMS CANNOT BE CANCELED! Once we receive your order it will be immediately placed into our printing queue. Thank you for your understanding!
  • Death Wish Collective does NOT sell any of your personal information.
  • For any questions, concerns or business inquires please use the email below to contact us.

Email Contact: sales@deathwishcollective.com