Frequently Asked Questions

  • Do you do customer banners/orders? Yes we do offer custom banners and air fresheners please follow this link to fill out our custom banner order form: Click Here
  • Do you ship internationally? We are based in the U.S and we currently offer shipping to the U.S, Canada & Australia. Unfortunately we do not ship to anywhere else at this time. Thank you for your understanding!
  • Do you offer free shipping? As of right now we do not, sometimes we will have discount count codes offering it on select items!
  • How do I install my banner and stickers? All orders come with a detailed install guide, if you misplace your guide or have more questions please feel free to email us! 

 

  • Shipping Guide:
  • Ready to ship items: Please allow 2-3 business days for processing/shipping out.
  • Pre-Order items: Please allow 7-10 business days for processing/shipping out.
  • Made to order items: Please allow 7-10 business days for processing/shipping out. 
  • Shipping Costs: Shipping costs are calculated at checkout based on what your are purchasing (Weight/Size/Distance/Speed) and where it's going from our location.

NOTE:

  • If you purchase something that is ready to ship and also something that is preorder/made to order, your order will ship out once all of it is ready to ship. Thank you for your understanding.

Terms & Conditions: Returns/Refunds/Exchanges

All sales are final.

  • Due to the type of products we sell there are currently no refunds or exchanges.
  • Due to the type of products we sell we do NOT accept returns!
  • If you receive something in the mail that is damaged please contact us within 48 hours of the delivered date.
  • We are not responsible for lost packages in the mail. All products will ship with a tracking number so please make sure your shipping address and billing address are correct. For any delivery issues please contact the shipping provider with your tracking number.
  • Shipping fees cannot be refunded.
  • If you would like to cancel an order please make sure it is BEFORE we have processed it for shipping otherwise we cannot process the cancellation.
  • MADE TO ORDER ITEMS CANNOT BE CANCELED! Once we receive your order it will be immediately placed into our printing queue. Thank you for your understanding!
  • Death Wish Collective does NOT sell any of your personal information.
  • For any questions, concerns or business inquires please use the email below to contact us.

Email Contact: sales@deathwishcollective.com